Privacy policy
General Information
1. Pinafore.store (the Company, we) is committed to protecting and respecting Your privacy, and appreciates Your trust that the Company will do so carefully and sensibly.
2. This Privacy Policy explains when and how Your personal information is collected, used and disclosed with respect to our website located at pinafore.store (the “Website”).
3. As used herein, “personal information” is the information that specifically identifies You as an individual and the information about Your activities, such as information about Your use of the Website, when directly linked to personally identifiable information.
4. By using the Website, You hereby acknowledge and fully understand this Privacy Policy and consent to the collection, storage, use and disclosure of Your personal information in accordance with this Privacy Policy and the laws of the State of Delaware. You also consent to the international transfers of personal information for the purposes, for which it was collected.
5. We reserve the right to change the provisions of this Privacy Policy at any time. We will alert You that changes have been made by indicating on the Privacy Policy the date it was last updated. Your use of the Website following the posting of such changes or revised statement shall constitute your consent to any changes in our privacy practices.
Collecting the Information
6. We collect Your personal information in a number of ways when You visit our Website. At several places on the Website, we may collect certain information You voluntarily provide to us, which may contain personal information (for example, when You contact us by e-mail for any reason). We also occasionally obtain information about You from financial entities to perform verification services as well as obtain information automatically.
7. The information we collect from You includes things like:
• Your name;
• Your mailing address (for shipping);
• Your e-mail address;
• Your phone number;
• Your credit card number and other payment information.
8. Since protecting the privacy of young children is especially important, the Company does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 13, please contact us at support@pinafore.store.
9. When You visit our Website, some information is automatically collected, such as Your computer’s Internet Protocol (IP) address, Your computer’s operating system type, the browser type, and the time and date of Your visit and purchases. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above.
Cookies
10. We may also automatically collect certain information through the use of “cookies”. A cookie is a small file of letters and numbers downloaded to Your computer when You access certain websites. Like a key, a cookie itself does not contain information, but when it is read by a browser it can help a website to improve the service delivery process.
11. Our goals of using cookies are:
• to keep track of Your movements within the Website;
• to help You resume where You left off;
• to collect information so that we can determine how to improve our Website;
• to deliver advertising targeted to Your interests;
• to improve the Website experience, complete transactions You have requested, and other customization functions.
12. There are a number of ways You may manage cookies: to clear, prevent, delete and enable cookies at Your will and for different circumstances. You can also simply change Your browser’s settings to limit the use of cookies on Your computer to cut down on its ability to keep records of Your browsing history.
Use of Personal Information
13. In general, we use the collected personal information to process Your requests or transactions, to provide You with information, products or services You request, and to facilitate Your use of the Website and our administration and operation of the Website.
14. When You contact us with a comment, question or complaint, You may be asked for information that identifies You (such as Your name, address and a phone number) along with additional information we need to promptly answer Your question or respond to Your comment or complaint.
15. We use the information we collect for things like:
• fulfilling orders and requests for the Notebooks or for information;
• processing returns and exchanges requests;
• tracking and confirming online orders;
• shipping the Notebooks;
• marketing and advertising the Notebooks;
• operating, evaluating and improving our business;
• another specific purposes, for which the information was provided.
Links to Other Websites
16. Our Website may contain links to other websites. Any personal information You provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. We are not responsible for the content or privacy and security practices and policies of websites to which we link. We do not exercise control over third party websites.
Sharing the Information
17. We do not share, sell or rent to other third parties any personal information that You provide to us, except with Your consent or as described in this Privacy Policy.
18. We engage third parties to perform services in connection with the operation of our business. Examples of these services include, for instance, payment processing and authorization by Stripe, or financial transaction issues by financial entities. We may need to share personal information with these third parties so that they can perform their services. However, we limit the personal information that we give to them and authorize them to use this information only for the purpose of performing their services.
19. We may also transfer Your personal information to third-party service providers or agents who provide services to or on behalf of the Company such as hosting, data management and storage services.
20. We may be required to share Your personal information:
• in response to a regulation, court order or subpoena;
• when we believe it’s necessary to comply with the law;
• to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of the Company, our customers, or others;
• to prevent harm or loss;
• in connection with an investigation of suspected or actual unlawful activity.
21. Other than as set out above, You will receive notice when information about You might go to third parties, and You will have an opportunity to choose not to share the information.
Protection of the Information
22. We use reasonable administrative, physical and electronic measures to protect the confidentiality of Your personal information under our control and appropriately limit access to it.
23. The Website uses Secure Sockets Layer (SSL) to protect your personal information during data transport. SSL protects information You submit via our websites such as ordering information, including Your name, address and credit card number.
24. However, the Company cannot ensure or warrant the security of any information You transmit to us and You do so at your own risk.
Feedback
25. We welcome Your feedback. If You have any comments or concerns about this Privacy Policy or if You would like to contact us, You may reach us by email: support@pinafore.store